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FAQ Center

Frequently Asked Questions

Find answers to common questions about our services, pricing, and process. Can't find what you're looking for? Reach out to our support team.

General Questions

We specialize in modern, secure, and scalable websites. Our services include web design, e-commerce solutions, custom web applications, branding, SEO optimization, and ongoing maintenance and support.
Django is our primary backend framework for robust, scalable applications. On the frontend, we use modern technologies like Tailwind CSS, React, and Alpine.js to create responsive, interactive interfaces tailored to your needs.
Absolutely! We modernize existing websites, enhance mobile responsiveness, optimize performance, and safely migrate your data. We'll assess your current site and create a roadmap for improvement.
Yes! We offer professional copywriting, graphic design, photography direction, and multimedia content creation to bring your website to life with compelling, brand-aligned content.
Absolutely! We love custom projects. Whether you need unique integrations, APIs, automation, or specialized functionality, we'll discuss your requirements and build exactly what you need.

Our Process

Our process follows five key stages: Discovery (understanding your goals), Design (creating wireframes and mockups), Development (building and coding), Testing (QA and optimization), and Deployment (launch and support). You'll be involved at every step.
Timelines vary based on complexity. Standard business websites typically take 3–5 weeks, while complex applications may take 6–10 weeks or more. We'll provide a detailed timeline during our initial consultation.
Having your content ready helps us move faster, but it's not required. We offer professional content writing, copywriting, and design services if you need assistance creating compelling copy and visuals.

Pricing & Support

Pricing depends on your project scope and requirements. Small business sites start at KSh 25,000, while custom applications are priced individually. We'll provide a detailed quote after understanding your specific needs and goals.
Yes! Our maintenance plans include regular updates, security patches, backups, performance monitoring, and technical support. We keep your site running smoothly so you can focus on your business.
Absolutely! Your website is built to scale and evolve with your business. We offer flexible update packages and can add features, expand functionality, or refresh your design whenever you're ready.

Technical Questions

Yes! Mobile responsiveness is built into every website we create. Your site will look and function beautifully on all devices—desktop, tablet, and mobile. We test extensively to ensure optimal user experience everywhere.
Yes! We can register your domain, set up and configure your hosting, and handle all technical setup. Or, if you already have these services, we can integrate with them. We handle all the technical details so you don't have to.
Yes! We implement SEO best practices including optimized metadata, fast load times, mobile optimization, structured data, and clean URL structures. Your site will be search-engine-friendly and built for visibility from day one.

Response Time

Email: Within 24 hours

Phone: 9AM - 6PM Weekdays